There and Back Again, a geek girls tale of #heweb09

HighEdWeb 2009 just wrapped up as a resounding (overall) success. It’s to my increasing satisfaction that this conference gets better and better every year. We’re setting the bar for mix of content and social interaction that, from what I’ve seen and heard from attendees, isn’t really matched anywhere else. The winning mix of great presentations, incredible attendees, and insanely devoted conference organizers make this a must-attend event for me every year…so much so that I actually cornered my University president at an event in his home during budget discussions last spring to pitch why it’s important that I be allowed and funded to attend.

This conference has such a devoted following that even in these unfortunate economic times we had considerable interaction from those who were unable to attend. We always have a bit of non-attendee backchannel traffic, but this year saw the creation of #fakeheweb09 backchannel and Ning site for our fiscally strapped brethren. Their interaction was significant and contributed greatly to the overall success of the conference. Your presence was felt my friends, and you were missed.

hella drop shadow

Just in case there’s anyone out there who has not by now heard of our Tuesday keynote issues, you can read about it on this blog, and this one, and this one…and then this one and this one too. (Just a note, I’ve read the non-heweb community blogs, but am holding off on the ones @fienen, @KarlynM, and @nickdenardis wrote until after I publish. I might have to append notes on those later.)  I’m not going to rehash the train wreck. What I am going to do is speak to those who were not in attendance and chose to publicly assume we’re a bunch of disrespectful assholes.

Let me tell you a thing or two about #heweb09 attendees. They are, almost without exception, overworked, underpaid, understaffed, and under-appreciated public servants. These are some of the most brilliant minds in their specialty areas who give non-stop to the web community in the form of infinite sharing, finding solutions to intricate problems, extensive blog posts, and technical and moral support to each other. They give of themselves to their universities and their peers in a way that is simply unparalleled in my experience. Many of them paid their own way to be at this conference for all the reasons I’ve already covered. When the melt-down started, the community response was stunned silence, incredulity, and not a small amount of snark.

wtf and omfg

Monday at the lunch break mypersonal HP Mini was lifted from one of the session rooms. To my knowledge nothing like this has ever happened before at one of our conferences. Everyone in attendance has their own equipment, whether personal or uni owned, and if any one of us *were* going to steal a machine, it’s highly unlikely that it’d be a frickin MINI when there are prized Macs laying around all over the place. I’ve heard a lot of theories, and I’m just not willing to believe it was an attendee.

The response of this overworked, underpaid, overstressed group of “disrespectful assholes”? In addition to the amazing warmth, sympathy, and offers to do a #heweb09 style beatdown on whoever stole my netbook, they (led by the unstoppable @mherzber) started a Facebook Causes fund and pushed the #shelleyfund agenda on Twitter to help me get a new machine. The community rallied around me in a way unlike anything I’d ever been party to. The hugs, donations, and genuinely lovely sentiment still bring tears to my eyes. The result of the netbook fiasco of ‘09, I got a new machine in time for our final lunch together…blubbering like a baby on stage. You people humble me, and I’ll never forget this conference and your incredible generosity (I’m talking to you @tonydunn).

Catastraposter

In yet another tale of the outpouring of support for one of our own, attendee extraordinaire @Robin2go had her own serious issue when her hard drive corrupted containing the only available copy of her poster presentation. We found her in tears in the conference office upset about being unable to present something she’d obviously been working very hard on for some time.  After a brief discussion as to the nature of her presentation we came up with a plan and kicked it into gear. Her poster, titled “Campfire Tales: Wikis and Wonder for Community Engagement” gave us the inspiration for what turned into a really fantastic (or so I heard, I was unfortunately too busy to actually go see it once it was up) “poster” displayed using a circle of 5 (?) notebooks each running one of the online components of her presentation. There were people running around everywhere hijacking machines and printing signs so she could do what she does best

No, there is too much. Let me sum up.

It is my honor and privilege to be counted as one of you. My paltry contribution to #heweb is, in my mind, the very least I can do to help give back to a community that, even before the #shelleyfund, has given me so much. I intend to append a list of those who donated to the #shelleyfund as well as build a Skinit to go on the mini (engraving was perhaps a little over enthusiastic since I can’t seem to find anyone who can actually do what I want done). I’ve got a comprehensive list, but since I was a little bloody wasted on Tuesday night and people were throwing money at me like I was Pamela Anderson doing a pole dance for PETA, I’d appreciate it if you’d drop a tweet my way if you gave me cash and aren’t @tonydunn, @tsand or @cmk22.

In a related note, I will be writing an extensive post related to my poster “From All Me to MU” as promised. I’m just not sure it’ll be done before Monday.

Also, everyone please tell @thinkgeek thanks for the APS door prizes. They rocked out with the donation.

\m/


BuddyPress and closed community membership

So I’ve been struggling with how to manage our varied user groups when it comes to initial site population and long-term registration rules.

In English, all of our current faculty, staff, students and very recent alumni have @saumag email addresses, so using the built-in WPMU registration restriction based on email domain capability is perfect for that…however, our less recent alumni (obviously the vast majority) do not have SAU email addresses since we only just started offering permanent email in the last year. The problem: either we can restrict registration to @saumag domain emails or we can establish an invitation only community using a plugin.

ITS indicated it would be no problem to give alumni the appropriate email account, but there’s a process involved and I would prefer not to force an additional step when we’re trying to really promote community building. Also, our incoming freshmen don’t get their email addresses until they arrive on campus. The addresses are created in batches as they’re admitted, but not activated until right as the semester starts. We really want easy interaction with both of these groups. A better solution is necessary.

Enter Bulk Import Members. This plugin will allow me to take delimited data from any source and turn it into a pre-registered membership. Essentially, I can import name and email address and the plugin will send an email to the user containing a link to the site and their username/password.

Why is this especially valuable to us? It circumvents the @saumag only restriction without my having to turn it off. It means that current students, faculty, staff, and anyone with a University email can still freely join the community, but I don’t have to put my non-University email address having alumni and admitted students through ANY steps to welcome them into the online community. It’ll also mean that my Alumni director and Admissions staff with admin access can go add their own people as they see fit without needing a lot of help from me.


What would saving on health care mean to you?

I got an email from MoveOn.org that prompted me to submit an answer to this question. After I spewed forth my frustrated rant into the space provided I decided to share it with all of you.

It would mean I could put money in savings, start to pay off credit cards, and maybe, just maybe, afford to be able to actually GO to the doctor since I still have a deductible and co-pay to worry about.

The ~$1440 I would save could mean I could fix my roof, put new tires on my vehicle, start paying off my student loans, do something about my damaged driveway, eat less hamburger helper, go out with friends occasionally, buy textbooks, buy gas, or buy new glasses since these are several years old. It’d be like a raise since I’m not going to get one this year because the economy tanked.

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Faculty blogging

Before I launch full-steam into the BuddyPress socNet project I’m putting together some relevant research to support various features. One thing I’m trying to learn is how many institutions offer faculty and staff a blogging vehicle within the confines of University provided services. To that end, here’s my quick poll on LinkedIn. I appreciate all those who take a moment and respond. I’ll post the results here.


Open source & social media as online education support tools

Online College Edu Blogger Scholarship ContestSo I’ve gone into my WPMU project a little and briefly mentioned the BuddyPress university community site currently in process. Now I’d like to touch upon how these projects plus existing social media tools can be used to support online education initiatives at my university.

Today, we’re really just scratching the surface of online/distance education. Last summer we released a completely new distance ed support site that essentially offers some step-by step registration help, links to campus resources, and FAQ info. It’s not a distance learning recruiting tool or a hand-holding retention piece, but it is progress.

The existing distance ed site is in WP, so the migration to WPMU won’t be much of a stretch. The big bonus here is going to be the opportunity to get more of the faculty currently teaching distance classes involved in the day to day distribution of the information given to distance students/prospects. The act of migrating will allow me the chance to sit down with the committee again and pitch the use of Twitter, Google Calendar and the university community site (for starters). I’ll also get to dig into some WPMU only plugins and features that may help bring the University into this century.

The BuddyPress community site could see heavy use as a support/retention tool for the academic side. I’ve already seen incredible interest in using the groups feature to fill gaps in available campus services, specifically for non-traditional students. This group doesn’t operate the way traditional students do, and therefore aren’t able to make a standard campus group work (nobody can nail down a time for meetings). An online group will give this demographic the opportunity to interact and get to know each other on their own time. Similarly, distance learning students are literally all over the map. They get very little interaction from campus outside Blackboard and the generic swarm of student email, so an online group could bring them together for, at very least, moral support.

Another campus initiative I find myself involved with is the Staff Development committee. The purpose is as advertised, to find ways to offer a variety of support and training to the staff. We’re all over-worked, so getting a large group of staff together for regular face-to-face training is impractical. It’s been left to me to find ways to offer online professional development opportunities that don’t cost much anything. The intention is to send a bi-weekly email newsletter containing, among other things, links to a tutorial or video considered helpful to our staff. All hail YouTube.

The combination of the WPMU (with the customizable universal dashboard plugin) and BuddyPress projects will also allow me, as sole web staffer, to support and assist my faculty and distance staff by letting me introduce useful sharing tools like Google docs, Slideshare, Twitter, social bookmarking and a huge list of great YouTube tutorials…all with no budget.

Inspirational links:


  • here writes shelley keith…

    University Web Site Coordinator, web geek generalist fostering a fascination with social media, fangirl and HEWEB junkie on a mission to master WPMU.
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